Concourse Support
Concourse is built by a small team. We read everything and typically reply within 1–2 business days — faster for anything affecting live scoring on game day.
When you write in, it helps a lot if you include: which platform (ESPN, Yahoo, or Sleeper), which league, what you expected to see, and a screenshot if you have one.
Common fixes
A platform shows as disconnected, or its leagues stopped updating
- ESPN: ESPN sign-ins expire periodically. Go to Settings in the app and reconnect ESPN — you'll sign in to ESPN again and your leagues will resume syncing.
- Yahoo: go to Settings and reconnect Yahoo — your leagues will re-sync automatically.
- Sleeper: confirm your Sleeper username in Settings is spelled exactly as it appears in the Sleeper app.
Scores look stale
Scores refresh automatically on a constant polling cycle during game windows — there is nothing to pull or tap. Returning to the Home screen also triggers a fresh load. If a specific league stays wrong while others update, email us with the league name and platform — that is exactly the kind of report we want.
A league is missing from my Home screen
Open Settings → Manage Leagues. Leagues you unchecked during setup can be re-enabled there. If a league is missing from Manage Leagues entirely, disconnect and reconnect that platform to trigger a fresh sync.
My scores don't match the platform's app
Concourse shows each platform's data as the platform provides it, and platforms occasionally apply stat corrections after games. If a discrepancy persists, email us — include the platform, league, week, and the score difference.
Manage your data
Hide a league
Go to Settings → Manage Leagues and uncheck any league to remove it from your dashboard and all stats. The league and its data are kept, so you can turn it back on at any time.
To remove your stored platform credentials from our systems entirely, delete your account below.
Delete your account
You can delete your account from inside the app under Settings → Delete Account, which takes effect immediately. If you have already uninstalled Concourse, email support@concoursefantasy.com with the subject line "Delete my account", from the email address on your Concourse account, and we will delete it within 30 days and usually much sooner, then confirm by reply. Either route removes your account, your credentials, your platform connections, and our copy of your fantasy data, and cannot be undone. Your leagues on ESPN, Yahoo and Sleeper are never changed. Full detail is on our account deletion page.
Deleting your Concourse account does not affect your accounts on ESPN, Yahoo, or Sleeper in any way.
More
How we handle your data: Privacy Policy · The rules of the road: Terms of Service
Concourse Fantasy is an independent product of JF Digital LLC and is not affiliated with ESPN, Yahoo, Sleeper, or the NFL.